Who We Are

Our website address is https://www.skinbylauralo.com. Skin By Laura Lo is a professional esthetician service focused on personalized skincare treatments. You can contact us at [email protected] for any privacy-specific concerns.

What Personal Data We Collect and Why We Collect It

We collect personal data, including your name, email address, phone number, and skin preferences, to provide personalized services. This data helps us manage appointments, offer tailored skincare recommendations, and maintain communication regarding our services. Additionally, technical data such as cookies may be collected to improve website functionality.

Comments

If users leave comments on our site, we collect the data shown in the comments form, the user’s IP address, and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If you use our contact form, we collect your name, email address, and message details to respond to your inquiries. We retain contact form submissions for up to 6 months for customer service purposes and do not use this information for marketing without explicit consent.

Cookies

We use cookies to save your preferences and enhance your experience on our site. Cookies may also be set by analytics plugins and social media widgets used on the site.

Analytics

We use Google Analytics to monitor site traffic and improve user experience. You can opt out of analytics tracking by using the Google Analytics opt-out browser add-on. For more details, please refer to Google’s Privacy Policy.

Who We Share Your Data With

We share necessary data with our payment processor to handle transactions securely. We also use third-party providers, such as Google Analytics, for website analytics. Please refer to their privacy policies for more information.

How Long We Retain Your Data

We retain customer records for up to 10 years to provide continued service and maintain legal records. Contact form submissions are kept for 6 months, while analytics records are retained for 1 year.

What Rights You Have Over Your Data

You have the right to request an export of your personal data or request that we erase any personal data we hold. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Any data transfer outside the European Union complies with relevant privacy regulations to ensure your data is protected.

Contact Information

For privacy-specific concerns, please contact us at [email protected].

How We Protect Your Data

We use encryption to secure data transmission and storage. Access to your data is restricted to authorized personnel only, and staff undergo training in data protection practices.

What Data Breach Procedures We Have in Place

We have internal reporting systems in place to address potential or actual data breaches. In case of a data breach, we will notify affected users as required by applicable law.

What Third Parties We Receive Data From

We may receive data from third-party services that assist us in providing our services. This includes data from social media platforms when you engage with our social media accounts.

Industry Regulatory Disclosure Requirements

As a licensed esthetician service, we comply with industry standards and local regulations regarding data privacy and security.